Summary. RIQA LLC does not sell your data, does not use advertising trackers, and does not store sensitive research data submitted through website inquiry forms. This policy explains what limited information we collect, why, and how it is handled.
RIQA LLC (Research Integrity & Quality Assurance) is an analytical assurance organization incorporated in Illinois. Our website is riqassure.com. We provide independent methodological verification services for biomedical, clinical, and healthcare analytics research. Our contact address is contact@riqassure.com.
This privacy policy applies to information collected through riqassure.com and through direct communications with RIQA LLC. It does not apply to data submitted as part of formal engagement agreements, which are governed by separate confidentiality and data handling agreements specific to each engagement.
Contact form submissions. When you submit an inquiry through our contact form, we collect the information you voluntarily provide: your name, institutional email address, organization, domain of interest, engagement type, and a description of your inquiry. This information is used solely to respond to your inquiry and to assess whether a scoping consultation is appropriate.
Website analytics. We use Cloudflare Web Analytics, a privacy-preserving analytics service that does not use cookies, does not track individual users across sessions, and does not build behavioral profiles. Cloudflare Web Analytics collects aggregate page view counts and referral source data. No personally identifiable information is collected through this system.
Server logs. Our hosting provider (Cloudflare Pages) may automatically collect standard server log information including IP addresses, browser type, referring URLs, and page access timestamps. This data is retained according to Cloudflare's standard data retention policies and is used for security and operational purposes only.
Information you do not submit through this website. RIQA does not accept raw research data, patient data, clinical datasets, or any sensitive analytical materials through website forms or contact submissions. All formal engagement materials are submitted through secure direct communication channels established separately for each engagement.
Information collected through the contact form is used exclusively to:
- Respond to your inquiry within two business days
- Assess whether a scoping consultation is appropriate for your study or project
- Communicate the RIQA framework and service scope relevant to your domain
- Schedule and conduct an initial consultation if mutually agreed
We do not use your contact information for marketing communications, do not add you to mailing lists, and do not contact you for purposes unrelated to your original inquiry without your explicit consent.
RIQA LLC does not sell, rent, or trade your personal information to third parties.
We may share information only in the following limited circumstances:
- Service providers. We use Google Workspace for email and document management. Inquiry submissions sent to contact@riqassure.com are processed through Google's infrastructure, subject to Google's privacy and data protection policies.
- Legal requirements. We may disclose information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of RIQA LLC, our collaborators, or others.
- Business transfers. In the unlikely event of a merger, acquisition, or asset transfer, contact information may be transferred as part of that transaction, subject to equivalent privacy protections.
Contact form submissions and related email correspondence are retained for a period of three years from the date of last contact, after which they are securely deleted unless an ongoing engagement relationship exists.
Cloudflare Web Analytics aggregate data is retained according to Cloudflare's standard retention policies. No individually identifiable records are created or retained by this system.
If you request deletion of your contact information, we will honor that request within 30 days. Contact us at contact@riqassure.com to make a deletion request.
All data transmitted between your browser and riqassure.com is encrypted via TLS/HTTPS, managed by Cloudflare's automatic SSL infrastructure. Contact form submissions are transmitted directly to our Google Workspace email infrastructure, which maintains industry-standard encryption in transit and at rest.
RIQA LLC does not maintain its own databases of personal information beyond standard email infrastructure. We do not store contact form submissions in third-party CRM systems, marketing platforms, or databases beyond the email correspondence itself.
No method of electronic transmission or storage is 100% secure. We implement reasonable safeguards appropriate to the sensitivity of the information we handle, which is limited to professional contact information and research inquiry descriptions.
You have the right to request access to, correction of, or deletion of personal information we hold about you. You may also request that we restrict our use of your information or object to its processing in certain circumstances.
To exercise any of these rights, contact us at contact@riqassure.com. We will respond within 30 days. We do not charge for reasonable access requests.
If you are located in the European Economic Area, you may have additional rights under the General Data Protection Regulation (GDPR). If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority.
riqassure.com does not use advertising cookies, tracking cookies, or persistent session cookies. Cloudflare may set technical cookies necessary for security and performance functions (such as bot protection). These cookies do not track individual users for advertising or behavioral profiling purposes.
Because we do not use advertising or tracking cookies, no cookie consent banner is displayed on this site. If we introduce any cookies beyond essential technical functions in the future, this policy and the site's cookie disclosures will be updated accordingly.
riqassure.com is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us at contact@riqassure.com and we will promptly delete it.
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. Material changes will be noted with an updated effective date at the top of this page. We encourage you to review this policy periodically. Continued use of riqassure.com after any changes constitutes acceptance of the revised policy.
Questions about this privacy policy or our data practices should be directed to:
RIQA LLC
Attn: Privacy
contact@riqassure.com
riqassure.com
Chicago, Illinois